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Managing Director
The Apartment Service
Charles McCrow has been at the helm of The Apartment Service ever since the management buy-out in 1992 and has overseen its growth from a small department of just a few people to the medium size company it is today.
He is a long-standing protagonist of the sector, working to increase its awareness though various different initiatives over the years such as bringing the corporate housing concept to the UK in the 1990s, establishing CAS (Complete Accommo-dation Solutions) in conjunction with European destination service providers, and also in quality grading.
He is also Treasurer and a Director of the UK’s Association of Serviced Apartment Providers as well as
a member of the Corporate Housing Providers Association in the USA where the largest share of this now global industry can be found. |
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EMEA Travel Manager
General Electric
Keith is targeted with driving down the cost of travel for 30000 Travellers employed across the 7 separate GE Businesses in 21 European Countries. Over almost ten years in this role, Keith has focused on leveraging and negotiating Supplier deals, using data to support the Businesses and Travellers in obtaining full value from their Travel spend, standardising and digitising Travel processes around a SBT and consolidating all European operations into a single Centre. Keith’s career has embraced Sourcing, Sales and Project Management – and before joining GE he was a Director with the Association of British Travel Agents (ABTA). |
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Supply Chain Manager
Prudential
Stephen joined Prudential in 1980.
Since 2006 Stephen has been responsible for over 200 supply categories (travel since April 2008).
Stephen has negotiated TMC, airline and car hire contracts, introduced a Global Hotel Programme and launched an On-Line Booking Tool. He was a finalist in the 2011 Business Travel Awards. |
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Director
Pilcher Associates
Following his retirement from HSBC in June 2007 as Head of Business Travel and Expense Management, Tony established Pilcher Associates Limited which provides independent consultancy to the Corporate Market across all aspects of Business Travel Management.
He has a Lifetime Achievement Award from Business Travel World and was named in the top 25 most influential Business Travel Executives in the USA by Business Travel News commending him for the hours spent sharing his knowledge with both travel managers and travel suppliers at formal conferences and in one-to-one briefing sessions. |
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Senior Category Manager, Deloitte
Buyer Director, ITM
Having worked across a number of industries, from publishing to print, advertising to automotive, Yvette Rudge has worked for an impressive array of corporates including Fiat, BUPA and Tesco.
Now Senior Category Manager at Deloitte, her remit includes marketing, events, venues and hotels, research and hospitality, amongst other services. Qualified in Law, Yvette is a passionate and driven individual.
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Travel Manager
Carillion plc
Angela is the Travel Manager for Carillion responsible for an annual travel spend of around £11M which is predominantly UK Domestic. Since starting work at Carillion Angela has introduced tighter travel policy which has made significant savings, introduced a preferred hotel programme and implemented a self booking tool for rail. Previous to Carillion Angela spent 8 years working in leisure travel. |
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Travel Manager
Omega World Travel
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Head of Business Development – EMEA
GetThere
Guy leads GetThere’s Business Development team across EMEA, responsible for developing relationships with new corporate customers using the GetThere Online Booking Tool within the region and globally, as well as GetThere’s partner TMC’s in EMEA.
Guy has over 20 years experience in the industry, mainly focused around travel technology, having worked for an airline, a GDS, a hotel chain and a TMC before joining GetThere in 2008. He has spent most of the last 10 years selling, training and implementing Online Booking Tools into a wide range of companies, from SMEs to global businesses.
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Associate Business Defence
Greenwoods
Robert joined Greenwoods in 2008 from the Serious Fraud Office where he managed a large and diverse caseload of major investigations including fraud, competition and corruption matters.
As a former prosecutor, Robert is uniquely placed to advise and help clients under investigation by authorities. He regularly assists clients on compliance issues such as Proceeds of Crime, Money Laundering and more recently has been advising extensively on the Bribery Act 2010.
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CEO
Chambers Travel Management
Chris Thelen is the CEO of Chambers Travel, a multi award-winning corporate travel management company.
Chris joined Chambers as Commercial Director in 1999 and led a management buy-out of the company 5 years later. Through his leadership, Chris has tripled the company’s turnover and its staff so that today Chambers is an £80 million award-winning business, it’s the fastest growing travel management company in the UK and has offices in Europe and is also part of the GlobalStar worldwide network. |
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Editor
The Business Travel Magazine
Gill has been so long in the industry she's too embarrassed to say exactly how many years it is. She's edited Business Traveller magazine, the pan-European newsletter Business Travel Analyst for the Financial Times, the business travel coverage in the Evening Standard, Meet Britain for Visit Britain, and so on, ad nauseum! Her career hasn't all been about business travel; it's also spanned local newspapers, the industry bible Caterer & Hotelkeeper, Fashion Weekly and Marketing magazine. Editing TBTM is naturally the highlight of these achievements! |
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General Manager Global, MNA and UK Sales
Virgin Atlantic Airways
Paul moved from American Express Business Travel – where he headed up the sales and account management – to Virgin Atlantic in 2000, joining as general manager of the airline’s UK sales operation. He has spearheaded a programme of improvements which have fundamentally changed Virgin’s approach to selling and led to their differentiated sales approach being widely regarded as the best in the industry. His remit also now includes global multinational accounts.
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Heathrow Express
Head of Commercial Development |
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Director, UK and Ireland
HRS
Jon spent 13 years advising over 250 corporate clients on their Internet Strategy, specialising in self-service, one to one marketing and web analytics. In 1996 Jon’s first Internet client, Thomas Cook, asked “Do you think we’ll be able to sell holidays on the Internet?” The rest as they say is history. In 2009 Jon was approached by HRS to run their London office. With HRS being the pioneers of self-service hotel booking, in a mature travel market, this was an opportunity not to be missed for Jon, who has now recruited an almost completely new team and is rapidly growing the Leisure and Corporate Markets for HRS in the UK, Ireland, North America and India. Jon intends to revolutionise the Corporate Hotel Booking market with the introduction of easy to use self-service solutions, which give the booking capability to the travellers via the Internet, Mobile and Voice channels, whilst adhering strictly to corporate policy. |
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- Speaker
UK Travel & Fleet Manager
HSBC
Lee has responsibility for all UK originating travel for “The World’s Local Bank”, as well as owning the UK Expenses policy and management of HSBC’s 3,500 vehicle company car fleet. He has been in this role since December
2005 and with HSBC since March 1993. Lee will be on hand to chat with the delegates throughout TBTC and those who do can ask him about his unusual hobbies! |
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